How to: Solve ‘can’t connect to this network’ Wi-Fi error in Windows 8.1 easily


 Windows 8.1 has got many bug fixes and improvements as compared to Windows 8 but, the latest version of Windows by Microsoft still has some bugs. Among others, the error in connecting to Wi-Fi networks in Windows 8.1 may get very annoying, sometimes, and hundreds or maybe thousands of people may be facing this issue.

How to: Solve ‘can’t connect to this network’ Wi-Fi error in Windows 8.1 easily

Windows 8.1 seems to have a bug which while connecting to a Wi-Fi network shows ‘Can’t connect to this network’ error and then, goes to limited connectivity mode where internet can’t be accessed.

When these errors started to occur for me?

I have been getting this error in Windows 8 since the very first day of its launch and now, it seems that this error hasn’t been removed from Windows 8.1. I started getting this error on my PC while on the Windows 8.1 Preview but, two of my PC’s running Windows 8.1 Pro RTM started to show this error. Both the PC’s can’t connect to my Wi-Fi network on random occasions. The connection takes a very long time to connect and then, I get ‘Can’t connect to this network’ error which then switches to this network but, internet connectivity is limited.

What’s causing this error?

As far as I have been able to diagnose, this error occur due to two reasons; either by your Wi-Fi security type or incorrect IP configuration on your PC.

If you use WEP security type for Wi-Fi networks then, it’s possible that you will get this ‘Can’t connect to this network’ error while connecting.

How to solve this error?

There are multiple ways which can be used to fix this issue like resetting the Wi-Fi connection, restarting your PC and/or by using Windows diagnostics.

– Method 1:

If you get the ‘Can’t connect to this network’ error after pressing the ‘Connect’ button then, press the ‘Forget Network’ button which will remove the network history from your PC and Microsoft account.

Once you have pressed the ‘Forget Network’ button, you will have to re-enter your Wi-Fi network details. But, this time you will be able connect to this network without any error.

– Method 2:

The second method to solve this error is by restarting your PC which will solve this error. If you are having the ‘Can’t connect to this network’ error then, it may have been caused by a misconfiguration of your IP settings.

Simply restarting your PC will reset your IP Settings and hopefully it will also solve the issue.

– Method 3:

The third and probably the most effective method to solve the connectivity issue is by using the Windows network diagnostic tool which comes pre-installed in Windows 8.1

  • Go to Start Screen by pressing the windows key on your tablet or keyboard.
  • Once on Start Screen, type ‘identify and repair network problems’ while on Start Screen.  ‘Identify and repair network problems’ would be showed in results. Press it.
  • Windows Network Diagnostics’ tool window will open on desktop.
  • The tool will scan your network connection and PC for error and if some errors are found then, the tool will try to fix the issue(s).

This tool detects almost all the error found in your Windows 8.1 PC which may cause an error. I was able to fix my issue, few times, after using this method when the above methods didn’t work.

– Method 4:

If the above ‘Windows Network Diagnostics‘ tool can’t fix your network error then, it may be possible that your Wi-Fi router have some problems. Resetting your Wi-FI router or restarting it may solve the issue.

So, were you able to solve the Wi-Fi connectivity error? Let us know in the comments below.


Ahmad Wahid

Being a University student of computer, has developed keen interest in technology and like to test out the new gadgets. His interests include Social Networking as well.

  • toonlo

    My brother’laptop has this problem.And I tried all the method.Thank you.

    • Alexandru Daniel

      Also try rolling back driver. Worked for me.

  • A Banitaba

    another method:
    login to your router
    change the security of the wireless to WPA

  • michelle

    None of the methods worked for me, but thanks anyway.

  • Darron

    Going through them one by one. Resetting the router fixec it for me.

  • Dukes

    Nothing works. 🙁

  • Lord Mada

    I restarted router and pc many times till it worked
    i’m doin’ it many times per day
    none of the above worked but thanx anyway

  • Jennifer Vinson

    Method 1 worked for me. thanks a ton. been trying to figure this out for days.

  • Prashanth Kumar

    In my laptop i was getting the problem that “can’t connect to this network” .I am trying to connect to WiFi which is working for other laptop and mobile with correct password but it is not connecting. I have formatted my laptop and install it again and re-installed drivers separately again in windows 8.

    Right click is not working so that i can do the “forget this network”

    i have restarted router and its coming same problem
    so please friends help me to solve this problem

    • You can go to ‘PC Settings’ and under Network tab, press ‘Manage known networks’ link in ‘Connection’, here you will be able to see all the Wifi networks you have connected from that particular laptop.
      Find out the one you are trying to connect. Press ‘Forget’ after pressing it and it will be removed from Windows memory

      • sam

        very nice!

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  • john smith

    This is the basic of the basic of the basics. Better not post this at all.

  • Sun

    Best solution is to ditch Windows and switch to Apple. Microsoft will never get its act together.

    • jonjon


    • emily

      what a complete d!ck

  • Ernie Bauer

    Go to Windows Update and uninstall KB3023607; restart your device and it should work.

    • Guest

      Don’t have that KB installed… still have the probem though.

  • mhsnv

    I had to download the latest software and driver for my wireless card (Intel Dual Band Wireless-AC 7265). My old driver version was 17.13.11. The new driver is Also, only downloading the driver did not work–I needed to download the software applications as well (File name: Wireless_17.16.0_e164.exe).

  • Yash

    none of methods worked!
    but thank you

  • RobinHood

    Worked for me! I told Windows to forget the connection; then it worked fine. Thanks.

  • James_Githinji

    thanks, it worked and am pretty much sorted. Thanks a mil


    i found an interesting fix for this problem.actually this problem get fixed by restarting the router but this is hell of a job when u gotta do it 3-4 times a day. the fix is:
    go to device manager
    look for network adapter
    disable it
    then enable it
    try connecting to ur wifi again
    “voila!!” the job is done…

  • letitbe65 G.

    No one should have to take all these extra steps just to sign in to their wireless network. To me the problem seems to be with Windows 8.1 and Windows 10. I can log in to my networks with no problems using my Android phone or tablet but when I try to log into two of my wireless networks I am told by Windows that “I can’t log in”.
    After all this is the same Operating System that tells me I can’t install certain software because I do not have Administration rights, even though I am logged in to my computer as Administrator and the only one logged in.
    Just another Windows problem that everyone tries to find work arounds for something that should work with no problems.

  • Asheeq M

    Guys, All you need is to change adapter settings (in control panel > Network and Sharing blah blah), go to configure, it opens a box in which you can find a tab titled as “advanced” , there you can see at the end “wireless mode” > it’s default mode is IEEE 802. 11 b/g/n > change it to “IEEE 802.11 b/g” click ok and walla, try to reconnect. it works!

  • Lin Zhu

    Try first to disable the security on the Router and establish a connection. Then enable the security and configure the Wireless from scratch.